because of the cost for such a large roof (45 square). Their price was competitive but being recommended by another roofer spoke volumes! Our roof was a tear off. Brad was our project manager and Igor with his crew did the job. Communication with Brad has been excellent! Igor and his crew went above and beyond to do a meticulous job. Their work looks great! Quality craftsmanship from start to finish! As of today, not only have they put a new roof on our house but covered all of the fascia, made vents on the soffits and installed new vinyl soffits. I can't say enough good about Carter Exteriors. This has been the most stress free job ever! Brad helped us with our insurance company so that a large portion of the bill was paid by insurance. He was here when the adjuster came and contacted them for supplemental during the job. At the end of the job, the guys cleaned up our yard and there was barely a trace they were there. They did leave a big impression as hard working guys striving to do a quality job.
★ ★ ★ ★ ★
Communication: From the first phone call, to the estimate provided by Mike, to the guidance and expertise provided my Mike & Jim working with my insurance company, to the scheduled job start time through job completion and post job completion review, the communication was thorough, open, honest and timely. I reached out to five of the references provided and as expected they were all Raving fans of the jobs they had completed with Carter Exteriors.
Quality: The quality of the work performed was very high. I went up on my roof to inspect and with the exception of just a couple of nails left behind on the roof, the workmanship was very good.
Value: I obtained 5 estimates and this estimate and job quote was the 2nd lowest. The range was $8,000 - $10,500 for my job. There was tremendous value in that Carter was the ONLY company of the 5 to get up on the roof to assess. That assessment led to the determination that there was wind damage and the recommendation to work with my insurance company. Mike walked me through the process and participated in my calls with my insurance company.
Overall-Based on the above, I highly recommend reaching out to Carter Exteriors for your roofing work.
★ ★ ★ ★ ★
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Once we got a break in the weather the crew showed up early and got right to work. The workers were nice, friendly and courteous. Whole roof done in two days! Cleaned up and made sure we were pleased. The price was good. Good financing. We would recommend this company to our friends, neighbors and family.
★ ★ ★ ★ ★
Austin and his guys did an amazing job start to finish on our new roof! He communicated with us throughout the entire job and his guys were very professional! I would highly recommend if in need of any home improvement!